Terms & Conditions


The Vallé Academy - Terms and Conditions

Trial classes

1.     A one-week trial class is available for new customers only, and is paid for in advance. It entitles a student to attend a class for one week and is non-refundable. 

2.     All students wishing to continue the course are required to pay their fees in full at the beginning of the first class. 

3.     If fees have not been received by the end of the first class, we will automatically assume that a place is no longer required and will be at liberty to offer this place to another student. Fees can be paid through ClassForKids. All students continuing after the trial class are automatically liable for a full months fee.

4.     All students attending on the first day of term are automatically liable for a full month’s fees and are required to pay these fees on/by the first day of term. Fees should be paid directly through ClassForKids.

5.     ONE FULL MONTH’s NOTICE must be given by email to lesley@valleacademy.co.uk if a student wishes to discontinue classes.

 The Data Protection Act 2018

1.     The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR)

2.     All information is held in accordance with the data protection act. Personal details will not be disclosed to any third party.

3.     There may be a time when photos/videos are taken in class or at performances. 

4.     You must declare if you do not want your child to be photographed for marketing use, and keep us up-to-date should this change using the given email address or phone number.

Payment Structure and Charges

1.     We have partnered with ClassForKids to provide you with an easy to use, modern and secure online booking system.

2.     Your booking is not confirmed until payment has been received. Paid for spaces will be given priority.

Refunds

1.     The Vallé Academy does not issue refunds for missed sessions due to your own circumstances 

2.     If there are any sessions missed due to typical bad weather, The Vallé Academy will offer a make-up session, or parents will be refunded. 

Staff Changes

The Vallé Academy reserves the right to change teaching staff at any time.

Rules and Regulations

  1. Students should wear suitable clothing and footwear at all times. Jeans, high-heeled shoes, hoop earrings etc are inappropriate.
  2. No food, or gum to be consumed during classes and should be saved until delegated break times.
  3. No parents or spectators are allowed into classes at any times other than to watch presentations/shows. 
  4. Classes start on time, so please arrive a few minutes early to avoid disruption to classes. Any continuous lateness may result in the loss of your child’s place.
  5. If your child is unable to attend a class, please telephone or email the office to advise us at your earliest convenience. Any prolonged or unexplained absences may result in the loss of your child’s place.
  6. The Vallé Academy reserve the right to remove from our programme, without refund, anyone who is found to be bullying, misbehaving or displaying disruptive behaviour.
  7. In the event of illness, we will contact parents/guardians using the telephone numbers listed on your child’s booking details. 
  8. You must refrain from bringing your child to class if they have had any form of illness within 48 hours of the class.
  9. In the event of an emergency we will contact the emergency services as well as parent/guardians. 
  10. It is your responsibility to keep any changes of address and telephone numbers are up-to-date with ClassForKids.
  11. The Vallé Academy is unable to accept liability for physical injury, damage or loss of property.
  12. You must declare all medical conditions during registration and keep us up-to-date should this change by emailing/calling us at – lesley@valleacademy.co.uk or 01992 622862.
  13. The Vallé Academy will do everything within reason to ensure that no child leaves the premises during sessions. 
  14. The Vallé Academy does not accept responsibility for children outside of designated class times. 
  15. Drop off and collection procedures for 7–16 year olds are at your own discretion. Parents/guardians of our students younger than 7 years old must collect their child/children from the designated pick up points at the end of each session.
  16. In the event of late collection, a penalty charge may be incurred and could result in the loss of your child’s place.
  17. In the event of an emergency, please phone 01992 622862.

The Vallé Academy Trust Registered Charity No:1100346